Delivery Information

Charriol Handbags Online Store only ship to addresses within Taiwan and Hong Kong. For deliveries outside of Taiwan and Hong Kong, please check our official website for your nearest store location as well as to select your preferred country option.


Delivery Duration

  • In normal circumstances, orders are shipped within 1-2 working days after placed. Nevertheless, we endeavor to ship our orders as soon as we can whenever possible.
  • Remarks: Delivery to remote areas or outlying islands may require 1-2 additional working days.
  • All orders placed after noon will be processed on the next working day. Our working days are from Mondays to Fridays.
  • The estimated order arrival time only applies to usual days. We may have another arrangement which will be published on our website (if any) during peak seasons e.g. Valentines’ Day, Mother’s Day and Christmas.
  • Your order will usually be delivered on time, although delays may occasionally occur. Factors beyond our control may impact delivery time and these may include unforeseen impacts caused by our delivery partners and weather disturbances. CHARRIOL carries no liability in these cases and recommends that orders are placed as early as possible.


Order packing 

All handbags purchased from CHARRIOL Online Store is delivered in an exclusive CHARRIOL gift box. 

 

Track your order 

When your order is dispatched, you will receive an email with a tracking number. Please use the tracking number to locate your parcel on the courier website. Please note that you will not be able to track the delivery status until the day when you received your tracking number.

 

Shipping cost 

The shipping cost is HK$50 per order regardless of the number of items in the order. Free delivery will be applied automatically to your order in checkout when the purchase amount is over HK$1000.